Terms of Service

These Terms govern your use of CHAZER (the “Service”), operated by CHAZER. By registering on WhatsApp or using the dashboard, you agree to these Terms. If you do not agree, please do not use the Service.

1. What Chazer does

Chazer helps real-estate brokers keep track of leads, deals, site visits, reminders and commission from messages forwarded on WhatsApp, and shows them on a web dashboard. It is a productivity tool; it does not provide legal, financial or property advice, and it does not act as a broker or agent.

2. Your account

You register by sending “Register me” from your WhatsApp number, which is your account. You are responsible for activity from your number and for keeping your phone secure. You must be at least 18 and use Chazer for your business. If you add partners to your team, they can see your agency's shared deals.

3. AI and accuracy

Chazer uses AI to understand your messages. It may occasionally misread a message, miss a detail or ask you to clarify. Please check important details (names, amounts, dates) before relying on them — you can correct any deal on WhatsApp or on the dashboard.

4. Acceptable use

You agree not to:

• use Chazer for anything unlawful, or to harass, spam, defraud or harm anyone;
• send content you are not allowed to share, or other people's personal data in breach of applicable law;
• attempt to break, overload, reverse-engineer or gain unauthorised access to the Service;
• use automated tools to flood Chazer with messages.

We may limit, pause or suspend accounts that break these rules or put the Service at risk.

5. Trial, plans and payments

New accounts get a free trial with usage limits. Paid plans are paid upfront, for one month or one year, in Indian Rupees (₹) and do not auto-renew — we never charge you automatically — your access continues until the paid period ends, after which you can choose to renew. Team features (partners and staff) come with the Pro Plus plan, billed the same way. Current prices are shown on WhatsApp (send “pricing”) and on the payment page. Payments are processed by Razorpay. Prices may change with notice, but never for a period you have already paid for. Fair-use limits (such as daily message and AI limits) apply to every plan to keep the Service reliable for everyone.

6. Refunds and cancellation

Because plans do not auto-renew, you can stop at any time by not renewing. Refunds are covered by our Refund & Cancellation Policy.

7. Your data

You own the information you send to Chazer. How we handle it is described in our Privacy Policy. You can stop (STOP), export (EXPORT, paid plans) or delete (DELETE ACCOUNT) at any time.

8. Availability and third parties

We work hard to keep Chazer available, but it is provided “as is”. It depends on third-party services — including WhatsApp, AI providers, hosting and payments — so we cannot guarantee uninterrupted service or that every reply or reminder is delivered on time. Chazer is a helper, not a substitute for your own records and judgement.

9. Limitation of liability

To the maximum extent permitted by law, CHAZER is not liable for indirect or consequential losses, lost deals, lost commission or business losses arising from use of the Service. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

10. Termination

You may stop using Chazer and delete your account at any time. We may suspend or end access if these Terms are breached or if required by law.

11. Governing law

These Terms are governed by the laws of India. Courts in Maharashtra, India have jurisdiction, subject to applicable law.

12. Changes

We may update these Terms; the date above will change. Continuing to use Chazer after a change means you accept it.

13. Contact

Questions about these Terms? Email hello@chazer.app or use our Contact page.