Refund & Cancellation Policy

Free trial first

Every new account starts with a free trial, so you can see Chazer working with your own leads before paying anything.

Cancellation

Paid plans (Pro and Pro Plus) are paid upfront for one month or one year and do not auto-renew. There is nothing to cancel and no recurring charge — if you don't want to continue, simply don't renew. Your paid features stay active until the end of the period you already paid for.

Refunds

Because plans are prepaid digital access that starts immediately, fees are generally non-refundable once a plan is active. We will gladly refund:

• a duplicate or accidental charge;
• a payment where the paid plan was never activated on your account;
• a payment where a technical problem on our side stopped you from using Chazer.

To ask for a refund, email hello@chazer.app within 7 days of the payment, with your WhatsApp number, the payment date and amount. Approved refunds go back to your original payment method through Razorpay, usually within 5–7 business days.

Questions

Anything unclear? Email hello@chazer.app or use our Contact page.